FAQs

USEFUL INFORMATION

We used only TRODAT brand from Austria for all our rubber stamps products. TRODAT is the original inventor of self-inking stamps in 1976.

 

WARRANTY

We leverage on cutting-edge laser technology to produce all our rubber die and we provide a life-time guarantee for all our rubber die.

 

DELIVERY INFORMATION

If you need the stamp urgently, you can arrange self-collection at our office which estimated 8mins walk (550 meters) from Pasir Panjang MRT to our office.


Delivery charge of $8.00, which we will be using SingPost SMARTPAC to courier to you. It will take 2-3 days to reach your place.


PRODUCTION

Production lead time after artwork confirmation is 2 working days onwards (excluding weekends and PH).

For more information click here 



Want to save cost on $8 delivery?

You may opt for self collection. 


At Head Office:

We will notify you by email for the date and time of collection. 

Can collect on the next working day upon email notice of collection on Mon-Fri from 9-6pm. 


102F Pasir Panjang Road

#04-11 Citilink Warehouse Complex

Singapore 118530

For more information on travel guide to our office, please click here 


*At Liang Court:

We will notify you by email for the date and time of collection. 

• Confirmed orders from Monday to Thursday, can collect on Saturday onwards from 11-9pm.

• Confirmed orders on Friday, can collect only on next Saturday onwards from 11-9pm.


177 River Valley Road

#B1-07, Singapore 179030


*Notice: Our Liang Court shop will soon be closed, due to building demolishment plan by 2020. Last day of collection will be on 25th March 2020. All self collection orders are still available in our Pasir Panjang Head Office.


How to order via:

ONLINE

1. Register / Login.

2. Select item on Products page.

3. Key in details

4. Checkout and pay via PayPal. 

5. Await confirmation from us by email.


EMAIL

1. Please provide stamp details:

- size, shape or item code

- ink color

- quantity

- any remarks

- contact person name and number

2. Attach file (if have)

3. Await confirmation from us by email.


Need assistance? You may call us at tel no. 6376 0881 / 6376 0882 or email us at sales@rubberstampsonline.com.sg.