Terms & Conditions

Goods and Services are sold and supplied on the following Terms and Conditions unless expressly agreed in writing between the Company “Duralink (S) Pte Ltd” and the Buyer.

Payment With Order: Applicable for New Customer (First time orders):

The Company requires new customers to place an order and make a payment before the Company processes the order (including approval of artwork and production). Subsequent orders may be processed without upfront payment if the customer have completed and obtained approvals for credit.

Incorrect Information:

The Buyer shall be responsible for, and bear the cost of, any alteration to goods supplied (or in progress of manufacture or purchase) by the Company, arising from any discrepancy, error or omission in any drawing or information supplied by, or approved by the Buyer. The Company cannot accept responsibility for errors where the Buyer has not confirmed requirements in writing.

Cancelled Orders:

Orders cannot be cancelled except upon the terms which will compensate the Company for all works done, any obligation to a third party resulting from the Buyer’s order, and materials ordered, used or purchased by the Company as a result of the Buyer’s order to the date of written cancellation. The cancellation of any order must be confirmed in writing. Verbal cancellations will not be accepted.

Force Majeure:

Every effort will be made to carry out all orders, but due performance is subject to variation or cancellation by the Company owing to acts of God, War, Strikes, Lockouts, Fire, Flood, Drought or any cause beyond the Company’s control or owing to the inability to procure materials or articles (or at enhanced prices).

Delivery:

Each order shall be delivered to the Buyer, the Buyer’s agent or the Buyer’s arranged carrier, at a place nominated by the Buyer in writing at or before the time of placing the order, provided that the Buyer notifies the Company in writing of the precise address for delivery and that such address is in Singapore.

Freight:

Unless otherwise stated by the Company in writing, all prices are quoted excludes delivery. To assist Buyers, the Company provides a delivery service via Post or Courier. Postage, Freight or Handling Fees are charged to Buyer’s account at time of invoice. The Company shall not be liable for any loss or damages to the goods when the goods are in transit. The Buyer is responsible for procuring any insurance if he or she deems necessary.

Variations in Costs:

All estimates and / or quotations are based on the prices of materials, wages or taxes existing at the date of quotation. Any increase or decrease may be added or deducted from the quotation by the company, prior to acceptance of the order.

Terms of Payment:

Subject to any other specific credit or payment terms being agreed in writing by the Company in its sole and absolute discretion, the Buyer must pay for all orders within 30 days of the date of Invoice. The Company reserves the right to suspend or cease supplying of goods to overdue accounts until such time as payment in full from the overdue account has been received.

Preservation of Property Rights:

a) The property of ordered or invoiced goods shall not pass to the Buyer until the whole of the price for the goods has been paid in full to the Company. The property of the goods shall remain solely with the Company until such full payment is received as cleared funds by the Company.

b) Until the goods are paid for in full, and all other sums due and owing by the Buyer to the Company on any account are paid, the Buyer holds goods as bailee for the Company.

c) If the Buyer at any time fails to make payment for any such goods by the due date for payment, without prejudice to any other rights which the Company may have at law or under these terms, the Company, or its authorised agents, are expressly authorised by the Buyer to enter the Buyer’s premises, whether by using force or not, and to take possession of and sell the goods and exercise other such rights ancillary to the right of resale and possession.

d) The Company shall be in no way liable or responsible for any loss or damage to any goods or damage to the Buyer’s business howsoever arising from the taking of any goods in accordance with this clause.

Claims:

The Buyer should inspect the goods on receipt. All claims must be made in writing within 14 days of receipt of goods by the Buyer.

Return of Goods:

Goods may only be returned to the Company in the event that they do not conform to the Buyer’s order or are not in compliance with any warranties in respect of the goods which are implied by law which cannot be excluded. All goods for return must be returned within 14 days of receipt by the Buyer and must be in an as new condition and accompanied with the original invoice. Goods may only be returned by carriers approved by the Company. A handling charge may apply to returned goods.

Implied Warranties:

To the extent permitted by law, the Company excludes all warranties and representations except as expressly provided in these terms and conditions.

Copyright:

All designs, artistic creations, moulds, tools, products, etc. created by the Company are copyright to the Company and must not be transferred to third parties without the Company’s written consent. Artwork and designs given to the Company for reproduction are received in good faith as belonging to the Buyer and claims of breach of Copyright by the Company against third parties shall be referred to the Buyer for compensation by the injured party.

Contact:

Duralink (S) Pte Ltd

Email: sales@rubberstampsonline.com.sg